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Accounting and Corporate Regulatory Authority

Types of complaints handled by ACRA

Understand the types of complaints you can file against businesses and professionals in Singapore.

Last updated 29 January 2026

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What ACRA handles
What ACRA does not handle

The Accounting and Corporate Regulatory Authority (ACRA) looks into complaints about businesses and professionals. This keeps Singapore's business environment fair and trustworthy.

What ACRA handles

Business name complaints

You can complain about business names that are:

  • Rude or inappropriate

  • Too similar to existing business names

  • Not allowed or reserved for specific use

Statutory breach complaints

You can report businesses that breach the following legislation:

More details: Filing a complaint for suspected statutory breaches.

Complaints against public accountants (PAs)

You can report PAs or accounting entities if they have not adhered to their Code of Professional Conduct and Ethics.

Complaints against corporate service providers (CSPs)

You can file a complaint about CSPs and qualified individuals (RQIs) if they breach the Corporate Service Providers Act 2024 .

What ACRA does not handle

ACRA does not deal with these complaints:

  • Fraud

  • Fake signatures

  • Internal company disputes between directors, shareholders, or other company officers

For these issues, you are advised to lodge a report with the relevant authorities (such as the Police or Commercial Affairs Department). If ACRA receives such complaints, we may forward them to the relevant authorities for their necessary action.