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Accounting and Corporate Regulatory Authority

Filing a complaint for suspected statutory breaches

Find out how to report suspected business offences, including the filing process and common offences.

File a complaint online
Last updated 2 February 2026

On this page

When to file a complaint
How to file a complaint
What happens after filing

Note: ACRA only investigates complaints that involve public interest, significant harm, and include detailed information with supporting evidence. Learn more about ACRA's enforcement approach.

When to file a complaint

You should file a complaint when you have reasonable evidence that a business has committed an offence.

In order for ACRA to take action, ensure your complaint is:

  • Supported by clear evidence

  • Within ACRA’s jurisdiction

  • Accompanied by proper documentation

Acts and common offences

Act

Common offences

Business Names Registration Act 2014 (BNRA)

Under Chapter 32:

  • Undischarged bankrupts managing businesses

  • Operating without registration

  • Providing false information

More details: Common offences under the BNRA

Companies Act 1967 (CA)

Under Chapter 50:

  • No registered office

  • Not reporting office address changes within 14 days

  • Missing company details on documents

  • No Singapore-resident director

  • Disqualified persons acting as directors

  • Late director updates

  • Missing annual general meetings (AGMs)

  • Late annual returns

  • False statements

  • Running unregistered businesses

More details: Common offences under the CA

Limited Liability Partnerships Act 2005 (LLP Act)

Under Chapter 163A:

  • Too few partners or managers

  • No registered office

  • Late updates

  • Missing annual declarations

  • Undischarged bankrupts as managers

More details: Common offences for limited liability partnerships (LLP)

Limited Partnerships Act 2008 (LP Act)

Under the LP Act:

  • Late updates

  • Not reporting business closure

  • Undischarged bankrupts as managers

More details: Common offences for limited partnerships (LPs)

How to file a complaint

Before you file a complaint, you should:

  1. Review ACRA's enforcement policy and process.

  2. Prepare supporting documents and evidence.

  3. Complete a statutory declaration form [PDF, 80 KB].

  4. Check that the complaint is within ACRA's jurisdiction.

  5. Submit your complaint online.

Note: You must provide accurate information only. Providing false information is a crime, and may result in a fine or imprisonment (or both).

What happens after filing

Complaint handling process

Stage

Details

Acknowledgement

ACRA will send you an acknowledgement when we receive your complaint.

Investigation decision

Once we confirm that your complaint meets all three required factors, we will start an investigation.

We reserve the right to take enforcement action or not.

Investigation updates

We will provide updates at appropriate stages during the investigation.

The investigation timeline depends on several factors, such as:

  • The information and evidence gathered

  • The complexity of the case

  • Current caseload

  • Other relevant factors

Note: Some complaints may appear straightforward but can be difficult to investigate. For example, key individuals may not be found or may be outside Singapore's jurisdiction, which can greatly delay investigations.

Clarifications

We may contact you for additional information.

All information remains strictly confidential.

More details: ACRA’s investigation process