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2. [Advisory] Government officials will NEVER ask you to transfer money or disclose bank log-in details over a phone. Call the 24/7 ScamShield Helpline at 1799 if you are unsure if something is a scam.

Accounting and Corporate Regulatory Authority

Public advisory: Protect yourself against scams

Check ACRA scam advisories to protect yourself and your business.

Last updated 29 January 2026

  1. ACRA would like to alert the public to attempts by scammers to gain access to Singpass login details to register businesses in victims’ names.

  2. While there are stringent security measures implemented by Singpass, members of the public are advised to stay vigilant and follow these security practices to protect themselves against similar online scams:

    1. Never disclose your Singpass ID, password and Two-Factor Authentication (2FA) details to anyone. ACRA does not contact customers through SMS or WhatsApp and will never send QR codes through SMS, messaging apps like WhatsApp and other non-official messaging platforms to ask for Singpass login details.

    2. Scammers may claim they are conducting a survey on ACRA's behalf and ask for information such as your Singpass ID, bank account etc. ACRA has not commissioned any surveys requiring such details. If in doubt, please contact us using the online email form available at www.acra.gov.sg/feedback or call our Helpdesk at 6248 6028.

    3. Verify the sender of emails received and only click on links from trusted sources. Emails from ACRA will only be from addresses ending with “@acra.gov.sg”, and only include links with “acra.gov.sg” or “bizfile.gov.sg”. If you wish to verify whether the email or link you have received is from ACRA, please contact ;Helpdesk at 6248 6028 (Mon – Fri, 8.30am – 6.00pm) for assistance.

    4. To access official government websites, always check that the URLs end with “gov.sg”. The URLs of ACRA’s corporate website and eServices portals are:

List of URLs of ACRA’s corporate website and eServices portals

ACRA corporate website 

 https://www.acra.gov.sg

 Bizfile filing and information portal 

 https://www.bizfile.gov.sg   

 Variable Capital Company portal

 https://www.vcc.bizfile.gov.sg    

 ACRA API Mall  

 https://www.apimall.acra.gov.sg    

 ACRA Verification Service trustBar

 https://www.acratrustbar.gov.sg

 ACRA Academy portal elearn

https://elearn.acra.gov.sg

You are advised to type the URLs directly into your browser. If you choose to click on links to any government websites, check that the URL ends with “gov.sg”, before accessing the website.

Beware of impersonation scams

Government officials will NEVER do these things over a phone call:

  1. Ask you to transfer money;

  2. Ask you to disclose bank log-in details; 

  3. Ask you to install mobile apps from unofficial app stores;

  4. Transfer your call to Police.

If you receive an SMS from the government, make sure it is sent from the gov.sg SMS Sender ID*.

Scammers may cite your personal information (e.g. name or NRIC number) to appear legitimate. Do not automatically trust someone just because he/she has your personal information.
 
Call the 24/7 ScamShield Helpline at 1799 to check if you are unsure if something is a scam.
 
*Exceptions apply for National Service call-ups and emergency services. Read more about the exceptions.

For more information on how to protect yourself against scams, please visit www.scamshield.gov.sg

  1. If you have any information relating to scams or misuse of Singpass access, please call the Police Hotline at 1800-255-0000, or make a submission online at www.police.gov.sg/iwitness.


ACCOUNTING AND CORPORATE REGULATORY AUTHORITY
11 Jun 2025