Accountancy Job Transformation Maps (JTMs)
Learn how technology is changing accountancy jobs. Find new job roles, skills in demand, and programmes to help you and your company prepare for the future.
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What are JTMs
JTMs are studies that help you understand:
How technology affects jobs
What new skills are needed
How to redesign jobs to adapt to new demands
What new job roles are emerging
Download accountancy JTMs
ACRA and the Singapore Economic Development Board (EDB) launched these JTMs on 5 January 2022, with support from Workforce Singapore (WSG) and SkillsFuture Singapore.
Key trends: Accountancy JTMs
The JTM studies found three key trends in the accountancy sector.
Growing demand for accountancy professionals
The accountancy sector needs 6,000 to 7,000 new accounting professionals by 2025. This adds to the current workforce of over 100,000 employees.
Accounting practices need more staff as their clients:
Become more digitally mature
Have more complex needs
In-house F&A functions need more staff to support companies that:
Grow and expand from Singapore into the region
Take on more complex operations
Current workforce size:
About 80,000 work in in-house F&A functions
About 20,000 work in accounting practices
New job roles over the next two to five years
The sector has identified 11 new job roles that will emerge over the next two to five years.
New job roles in accounting practices:
Environmental, social, and governance (ESG) specialists
Ethical hackers
IT auditors
New job roles in in-house F&A:
Citizen data scientists
ESG leads
Finance automation leads
Finance data stewards
Finance transformation leads
Governance, risk and compliance leads
Regional controllers
Vendor relationship managers
Skills in demand
You need both technology skills and soft skills to stay competitive.
Technology skills in demand:
Artificial intelligence
Cloud computing
Data analysis and interpretation
Robotics and automation
Soft skills in demand:
As accountants work more with different stakeholders, these skills are becoming more important:
Interpersonal skills
Adaptability
Creative thinking
Customer focus
How technology affects existing job roles
The JTMs studied 58 job roles to understand how technology will change them over the next two to five years.
JTM key findings
Key findings | Details |
|---|---|
Most job roles (45 roles) need minimal or moderate changes | These roles involve complex, value-adding tasks. Technology is unlikely to replace these roles. Instead, automation will help you focus on higher-value work that needs:
|
Some job roles (13 roles) need major changes | These roles involve repetitive tasks that can be automated. Automation can improve efficiency and accuracy for process-focused tasks. If you are an:
|
Programmes to help you prepare
Use these programmes to transform your work and learn new skills based on JTM insights.
Accountancy Job Redesign Toolkit
Use this toolkit to redesign the top four job roles affected by technology.
Job roles covered:
Accounts executive
Senior accounts executive or accountant
Tax associate
Audit associate
What the toolkit includes:
Job evolution and training roadmap
Change management strategies
Case studies
Funding options for job redesign and technology adoption
Developed by: WSG, EDB, ACRA and the Institute of Singapore Chartered Accountants (ISCA)
Accountancy Career Hub
Visit the Accountancy Career Hub to get employment and career support for the accountancy sector.
Services available:
Career guidance
Job matching
Skills upgrading courses
Industry events
Who can use this:
Jobseekers looking to enter accountancy
Accountancy professionals exploring new career paths
Set up by: NTUC's Employment and Employability Institute (e2i), ACRA, and ISCA.
Career Conversion Programme (CCP) for Accounting Professionals
Tap on the CCP to learn accountancy skills even if you do not have an accounting background.
This programme is for local professionals, managers, executives and technicians (PMETs) who want to move into accountancy.
Footnotes
ACRA merged with the Singapore Accountancy Commission (SAC) and Accounting Standards Council (ASC) in 1 April 2023. The merged entity is now called ACRA.


