Divisions & departments

The Accountancy and Professional Development Division (APDD) shapes the strategic direction and policies to grow, develop and/or regulate the accountancy sector. APDD also helps to promote value-creation in accountancy services and develop programmes and qualifications to advance the accountancy sector.

Accounting Policy and Regulations Department (APRD)

The Accounting Policy Regulations Department (APRD) is responsible for developing strategy and policies for the accountancy sector, such as the review of the audit regulatory regime for public accountants (PAs) and public accounting entities (PAEs). APRD oversees the registration of PAs and PAEs and handles disciplinary matters related to them. APRD also supports ACRA’s participation at global forums/meetings such as the International Forum of Independent Audit Regulators (IFIAR) to strengthen our international collaboration and relations. 

Professional Capability Development Department (PCDD)

The Professional Capability Development Department (PCDD) is responsible for charting and implementing the strategies and initiatives of the Institute of Valuers and Appraisers, Singapore (IVAS), to develop Singapore into a centre of excellence for Business Valuation. PCDD also works closely with the Institute of Singapore Chartered Accountants (ISCA) to oversee the administration of the Singapore Chartered Accountant Qualification (SCAQ) Programme.

Sector Capability Development Department (SCDD)

The Sector Capability Development Department generates insights, chart and implement strategies and initiatives to drive the growth, productivity, digitalisation, and transformation of Singapore’s accountancy sector. SCDD also engages stakeholders to raise awareness on pertinent topics to strengthen the accountancy sector and to support a steady pipeline of future ready, highly skilled accounting professionals for the industry.

The Compliance Division (CD) drives ACRA’s compliance and enforcement efforts as the regulator of corporate entities and corporate service providers in Singapore. It is responsible for fostering a trusted business environment through high compliance.

Corporate Filing and Enforcement Department (CFED)

The Corporate Filing and Enforcement Department is responsible for promoting voluntary compliance with annual statutory filing obligations of corporate entities in Singapore. This includes the development of Enforcement frameworks and systems, proactive action against non-compliant corporate entities and the processing of appeals.

Investigation Department (ID)

The Investigation Department investigates offences under legislations administered by ACRA. This includes investigations on corporate services providers, relevant corporate entities and their directors for potential breaches in business conduct and compliance with anti-money laundering and countering financing of terrorism requirements (AML/CFT).

Compliance Policy and Analytics Department (CPAD)

The Compliance Policy and Analytics Department acts the nerve centre across ACRA’s compliance and enforcement departments and their activities. This includes driving strategic planning, shaping policy and creating actionable insights for better compliance outcomes through data-driven risk-profiling. Separately the department also coordinates the registration and oversight of corporate service providers.

The Corporate Development Division (CDD) drives the organisation’s growth through the development of strategies, policies, and systems. It also oversees ACRA’s external communications, and international and stakeholder engagements.

Corporate Communications and Engagement Department (CCED)

The Corporate Communications and Engagement Department develops and executes communications and stakeholder engagement strategies to promote ACRA’s corporate profile and promulgate ACRA’s key messages. The department also oversees ACRA’s international engagement strategy and advances Singapore’s interests abroad. 

Corporate Policy and Planning Department (CPPD)

The Corporate Policy and Planning Department is responsible for corporate policies, strategic planning, corporate performance and enterprise risk management in ACRA. CPPD monitors the operating environment and drives organisational excellence through identifying opportunities for organisation-wide improvements and capability-building. CPPD provides secretariat support to the senior management, ACRA Board and Audit and Risk Management Committee.

The Corporate Services Division (CSD) is responsible for optimal use of ACRA's financial, physical, and human resources to drive long term organisational effectiveness. It partners ACRA departments to develop a high performing team of people and make the workplace a vibrant and engaging one. 

Finance and Administration Department (FAD)

The Finance and Administration Department is responsible for managing ACRA’s budget through prudent and sustainable financial policies, records and facilities management and procurement, to meet ACRA's business needs and organisational objectives.  

Human Resource Department (HRD)

The Human Resource Department is responsible for managing human capital of the organisation. Through its human resource policies, frameworks, and systems, it seeks to attract, develop, motivate, and retain high performers to achieve ACRA’s objectives.

The Information and Technology Division (I&TD) sets strategic directions for ACRA’s digitalisation efforts and manages all matters relating to technology, digital and data to enable ACRA to be data-driven and digital-to-the-core.

Digital Governance and Data Department (DGDD)

The Digital Governance and Data Department manages organisation-wide data and digital governance and capabilities, and risks relating to cyber and data security. It also administers the UEN system.

Digital Planning and Innovation Department (DPID)

The Digital Planning and Innovation Department develops digital technology roadmap and introduces digital technology innovations by partnering the divisions, Whole-of-Government (WOG) and industry partners to achieve greater business outcomes.

Technology Delivery and Operations Department (TDOD)

The Technology Delivery and Operations Department manages the overall strategic IT planning, information security and resilience. This includes the delivery and maintenance of ACRA Information and Communications Technology & Smart Systems blueprints, architectures, infrastructure, operations, and application systems.

The Law Division (LD) provides legal support to ACRA divisions and departments, including legal advice on civil and regulatory matters, law reform and prosecution of offences under the various legislations administered by ACRA.

Legal Services Department (LSD)

The Legal Services Department advises the ACRA Board, Public Accountants Oversight Committee and ACRA divisions and departments on all legal matters. LSD also works with the divisions on legislative reforms and amendments and fosters scholarly and professional discussions on corporate law issues for ACRA.

Prosecution Department (PD)

The Prosecution Department handles the legal and courts proceedings involving offences under the legislations administered by ACRA. It conducts hearings before the Disciplinary Committees on matters under ACRA’s purview and advises on legal issues relating to the regulation of business entities and individuals and deals with a range of international law matters.

The Registry Services Division (RSD) sets the strategic direction for ACRA's service delivery, registry operations and information services, and drives service excellence in ACRA.

Service Excellence Department (SED)

The Service Excellence Department manages ACRA's customer service operations across all service channels - counters, email, phone and digital platforms, oversees registry functions and sets service standards for RSD.

The department analyses customer feedback and service data to guide improvements, support service policy development, and shape long-term service planning. It also manages ACRA's contact centre, ensuring the customer service partner meets performance targets and delivers consistent quality.

Ops-Tech & Processing Department (OTPD)

The Ops-Tech and Processing Department applies technology and innovation to strengthen registry operations through automation, AI and digital solutions that streamline workflows and raise efficiency. It charts the technology roadmap for RSD, providing strategic direction on digital integration and identifying future capabilities to sustain innovation and service excellence. The department develops solutions through in-house development and collaborations with partners and whole-of-Government agencies, and processes registry applications.

Product Design & Management Department (PDMD)

The Product Design and Management Department manages the registry’s core platform, Bizfile, overseeing the lifecycle of products and services under this platform, from design and development to continuous innovation and enhancement.

The department proactively aligns business policies, legislation, operational processes, and system capabilities to deliver a seamless and integrated registry service experience.

Beyond maintaining current services, the department also reviews legislation and policies affecting ACRA's registry services and leads the transformation of how registry services will be delivered, leveraging emerging technologies and user-centric design principles to enhance customer journeys and operational efficiency.

Information Services & Digital Capabilities Department (IDCD)

The Information Services and Digital Capabilities Department manages ACRA's compliance and information products across their full lifecycle of design, development, enhancement, and maintenance. The department oversees the sales of information products and partnerships with information service providers, to support the business ecosystem with reliable data and insights to drive informed decision making.

Beyond its service delivery, the department drives the strategic evolution of ACRA's compliance and information ecosystem, pioneering next-generation data products and digital capabilities that transform how businesses access and utilise registry information.

The Surveillance and Standards Division (SSD) carries out ACRA's role as the regulator of public accountants and promotes high professional standards in the public accountancy sector. It is responsible for companies’ compliance with financial reporting requirements to achieve high quality financial reporting in Singapore. It supports the Accounting Standards Committee in discharging its duties under the Accounting Standards Act by providing strategic and technical accounting support.

Financial Reporting and Standards Department (FRSD)

The Financial Reporting and Standards Department seeks to achieve high quality financial reporting in Singapore. To achieve this, FRSD administers the Financial Reporting Surveillance Programme (FRSP) to review companies' financial statements for compliance with the Accounting Standards in Singapore and assists the Accounting Standards Committee (ASC) in discharging its duties under the Accounting Standards Act by providing strategic and technical accounting support. FRSD also regularly reviews financial reporting related policies and regulations to achieve a good balance between ease of doing business and corporate transparency in Singapore.

Inspection Department (IpD)

The Inspection Department monitors public accounting entities/public accountants' compliance with AML/CFT requirements. IpD is responsible for the administration of the inspection programmes to review the audits performed by public accountants as well as the quality controls of public accounting entities. This is to drive ACRA’s strategic objective of promoting high quality audits.

The Sustainability Reporting Office (SRO) is responsible for the development and implementation of the sustainability reporting and assurance (SRA) regime for Singapore-incorporated companies, including the development of standards, and implementation of roadmap as well as building of capabilities for SRA. It also drives the sustainability efforts in ACRA.